About Hostel Suisse
|Check-in||from 9:00 to 0:00|
|Room lockout||No lockout|
Location and surroundings
Services and facilities
Reviews (7.5 Very good)
We thoroughly enjoyed our stay at your hostel. If my son does go to school at Franklin and I do get to come back to Lugano, we would definitely stay with you again. The staff were the greatest. They spoke English. They were very helpful with their tips and information. They were very polite and helpful. Great stay.
I didnt spend too much time at the hostel but when I came in it was clean and quiet and best of all when I lost my key and realized it at 4 am, the guy who answered the number they told me to call, for emergencys, gave me no hasels, let me in didnt worry about it and neither did the staff the next morning. They helped me with my credit card problem too. Very helpful, I would stay there agian in an instant.
It was clean but way too far from downtown, everything else was ok spacy rooms.
Very friendly welcome and helpful staff - gives you a map and shows all interesting attractions in Zurich. Basic rooms, do have a sink, but a little expensive. Pillows too soft to be comfortable. Very noisy on week mornings. Directions to reach hotel from bus stop unclear.
Important to know
|Animals policy||Animals NOT accepted|
|Children policy||Children NOT accepted|
|Private rooms age restriction||No restrictions|
|Dorms age restriction||No restrictions|
|Smoking policy||All rooms and the common areas are non smoking|
|Wheelchair access||No wheelchair access|
Terms and conditions
|Cancellation policy||Free cancellation at least 24 hours before arrival date, first night of stay fee for late cancellation or no show|
|Accepted Payments||The property accepts the following credit card brands for balance payments: Visa, Mastercard, Visa Electron, American Express, JCB, Aura, Diners, Debit Cards|